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Surface Pro 4: Brush stroke does not show correct thickness

Participant ,
Apr 03, 2018 Apr 03, 2018

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Hi

Illustrator does not show correct brush thickness, see here:

Adobe Illustrator v CC 2018 brush pressure on Surface Pro 4 - YouTube

Does anybody know how to work with correct thickness ?

Kind regards

Alain

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correct answers 1 Correct answer

Adobe Employee , Apr 11, 2018 Apr 11, 2018

Hi __Alain__

This issue issue is already reported to our engineering team. Please add your comments and upvote the issue here: Brush Pressure exceeds set size/variation – Adobe Illustrator Feedback

This is the best way of communicating to the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

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Community Expert ,
Apr 03, 2018 Apr 03, 2018

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There seem to be issues with the Surface Pro 4.

Please do a research for this on http://illustrator.uservoice.com

Maybe there is even help there. If not, add your vote.

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Adobe Employee ,
Apr 11, 2018 Apr 11, 2018

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Hi __Alain__

This issue issue is already reported to our engineering team. Please add your comments and upvote the issue here: Brush Pressure exceeds set size/variation – Adobe Illustrator Feedback

This is the best way of communicating to the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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Hello Srishti! This issues has been reported almost 3 years ago and it's still not fixed? Can you forward this to your team again as it has not been fixed? I bought a Surface Pro 7 (the most expensive one) just to be able to draw in Illustrator on the go. I bought it for Adobe Illustrator exclusively because the OS is Windows 10, yet literally every Surface Pro user is experiencing this problem and Adobe Illustrator is unusable. Here is my thread for it: https://community.adobe.com/t5/illustrator/problem-with-adobe-illustrator-pressure-on-a-surface-pro-...

Please forward this to your team as 100% of the Surface Pro users that use Adobe Illustrator are experiencing the same issue and it's been like this for years. I asked in Reddit for tests and literally all of the users had the same results so please look into this and forward it to the appropriate team! 

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