Swatches getting disappeared in Illustrator.

Community Beginner ,
Nov 26, 2020 Nov 26, 2020

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why do all of the swatches disappear  from my panel?  I set up swatches and then intermittently, when I start new projects, all of the colors on the swatch panel are gone.

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi there,

 

Sorry to hear about this. Would you mind sharing version of the OS & Illustrator? Does it happen with a specific file or all? Do you work on files saved on a network drive or local?

This information would help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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Adobe Community Professional ,
Nov 27, 2020 Nov 27, 2020

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Swatches are saved in the document, not in the app.

So save your swatches to either:

- a template that you use for new files

- document profile

- a swatches library that you keep open permanently

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Adobe Community Professional ,
Nov 27, 2020 Nov 27, 2020

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Most often happens when opening an image file directly. Always use a correct Document Profile for the project on which you are working.

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