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why do all of the swatches disappear from my panel? I set up swatches and then intermittently, when I start new projects, all of the colors on the swatch panel are gone.
Sorry to hear about this. Would you mind sharing version of the OS & Illustrator? Does it happen with a specific file or all? Do you work on files saved on a network drive or local?
This information would help us assist you accordingly. Looking forward to your response.
Swatches are saved in the document, not in the app.
So save your swatches to either:
- a template that you use for new files
- document profile
- a swatches library that you keep open permanently
Most often happens when opening an image file directly. Always use a correct Document Profile for the project on which you are working.