Version 24.2 installed - it seems the tabs are freezing. can't switch between them. Had to close illustator and start again.
Sorry to hear about this trouble. Could you please confirm which operating system you are working on? Please try turning off the GPU performance from the Illustrator preferences and let us know how it goes.
macOs Catalina 10.15.5 installed.
Will test it to turn off gpu performance.
ok. tested it... nothing changed. freezed again. here are some gpu details...
We are currently investigating this issue and need your help in this. We have created a special Prerelease build (24.1.2 Build 1) which has relevant issue-specific logging enabled.
Kindly download the build from here (https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713). If you are not a part of Pre-release program, you might have to sign up first.
Once installed, you can enable logs via following command
Along with that, please share SPX file from your system.
Save all the log files and SPX file in a folder and upload it Creative Cloud (or similar service) and share the download link with us. Please feel free to let us know if you need help while performing these steps, I'd be happy to help.
thank you. will check it the next days with log. will write you asap!
I have the same issue almost daily. Let me know if you find a solution or if Adobe fixes the problem. I'm on Illustrator 25.2.3 and it's still a problem.