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Text layers broken apart.

New Here ,
Jul 20, 2021 Jul 20, 2021

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Hi there... My colleague and I both work on the same .ai file.  When I send it to her, the text layers are as they should be.  When she sends it back to me, the text layers are broken apart into many separate layers, and layer grouping is often dissolved.  Any ideas about what might be happening here and how to fix this??  Thanks.Before.pngAfter.png

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Community Expert ,
Jul 20, 2021 Jul 20, 2021

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Are you both using the same version of AI?

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New Here ,
Jul 21, 2021 Jul 21, 2021

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She's on 24.2.

I'm on 25.3.1

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Community Expert ,
Jul 21, 2021 Jul 21, 2021

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There's your reason for this.

 

You have to save down the file for her version.

Or better: install the same version.

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Community Expert ,
Jul 20, 2021 Jul 20, 2021

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What happens when you select the Calcium Pentathinate item right above the one you have selected. It seems to be one of the items that has been fractured.

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New Here ,
Jul 21, 2021 Jul 21, 2021

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Calcium Pentathinate is broken into five independant layers.  Whatever layer is under the cursor is selected.  If I click anywhere on 'Calcium' then the layer 'Calcium' is selected.  If I click the 'P' of the 'Pentathinate', then only the 'P' layer is selected.

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