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The app called Speeces I bought has no install button!

New Here ,
Aug 20, 2020

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Hello there. I have a problem. If anyone can help me figure this out, thank you in advance for their assistance.

 

https://exchange.adobe.com/creativecloud.details.100740.specees.html

 

I purchased the application above with my credit card and received an e-mail that my order has been completed. However, I cannot see anything related to this application in My Exchange. There is no button I can install. I cannot see it in My Extensions.

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The app called Speeces I bought has no install button!

New Here ,
Aug 20, 2020

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Hello there. I have a problem. If anyone can help me figure this out, thank you in advance for their assistance.

 

https://exchange.adobe.com/creativecloud.details.100740.specees.html

 

I purchased the application above with my credit card and received an e-mail that my order has been completed. However, I cannot see anything related to this application in My Exchange. There is no button I can install. I cannot see it in My Extensions.

Topics

How to, Third party plugins, Tools

Views

47

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Adobe Community Professional ,
Aug 20, 2020

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Please try and contact the people who made this:

https://exchange.adobe.com/creativecloud.partner.0011O000020psvlQAA.html

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New Here ,
Aug 20, 2020

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I sent mail. Waiting for return. Thank you.

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Adobe Community Professional ,
Aug 20, 2020

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Hi,

Did you try after log out once?

Best regards

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New Here ,
Aug 20, 2020

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Yes I tried but my problem persists.

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Adobe Community Professional ,
Aug 20, 2020

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Then, you have to wait. May be there is some issue with the payment. As soon as you get confirmation from their side you will able to see the extension in your account.

Best regards

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