the background color is missing when i export it to PDF file using AI 2021

Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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Hi there, as title, a color background was set to my AI file.  

Lawrence5EC9_0-1612311571484.png

saves as a copy to PDF.

and it turned out like this...

Lawrence5EC9_1-1612311660210.png

the funny thing i tried was down the size to the color.

 

Lawrence5EC9_2-1612311922361.png

and it works finally.

Lawrence5EC9_3-1612311950387.png

Judging my design? How Artificial Intelligent it becomes...

so i split my color into 2 pieces and it still works...

 

Lawrence5EC9_4-1612312088136.png

 

Is there any pro had similar experience?

i had the same issue using InDesign, too. no matter what background color is CMYK, RGB, fashion, ugly... it's gone exporting to PDF.
Thanks!

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Adobe Community Professional ,
Feb 03, 2021 Feb 03, 2021

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There is no background in an Illustrator file.

If you want something printed, draw a rectangle and fill it with color.

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Community Beginner ,
Feb 04, 2021 Feb 04, 2021

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my bad, not background color.
as shown above, it is an retangle and 2 retangles of color.

my question is, no matter what people call, why the retangle of color was missing in PDF?

 

thanks

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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Are those rectangles on a separate layer?

Is that layer set to print? it should be.

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Community Beginner ,
Feb 04, 2021 Feb 04, 2021

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hi Monika
They are on the same layer and as screencaptured without any extra settings...the PDF failed.

 

Lawrence5EC9_1-1612485867890.png   
Lawrence5EC9_0-1612485820029.png

 

 

and again when I size down the colors....it shows in the PDF

Lawrence5EC9_3-1612486002987.png


Lawrence5EC9_2-1612485976310.png

 

thanks again for your reply,

issue remains..

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Adobe Community Professional ,
Feb 05, 2021 Feb 05, 2021

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Can you try and reset Illustrator's preferences? This will of course erase all your settings. So try and rename the folder. https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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THANK YOU Monika for being patient and reply with suggestions, sad that it still the same after reseting.
still trying...

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Adobe Community Professional ,
Feb 05, 2021 Feb 05, 2021

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I think the problem is with Acrobat. Try changing the Page display preference to Show large images, if this doesn't help, try viewing the PDF in Reader or some other viewer, if it looks OK there, try resetting your Acrobat preferences.

Large images.png

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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hi Luke, tried this. issue remains.
however it is a possible path, i'll try probing it from Acrobat.
thank you!

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