The file could not be read due to an error

New Here ,
Jun 06, 2021 Jun 06, 2021

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Good day community I get this error "The file could not be read due to an error" when I try to open my ai file with multiple artboards. Please help me. 

 

 

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Adobe Community Professional ,
Jun 06, 2021 Jun 06, 2021

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madalina,

 

What happens if you try to File>Place the (PDF part if any, of the) ailing file in a new document?

 

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Adobe Community Professional ,
Jun 06, 2021 Jun 06, 2021

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Are you trying to open a .ai file. What OS version are you running. have you restarted your computer.

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New Here ,
Jun 06, 2021 Jun 06, 2021

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I have Windows 10 and the Illustrator is 2018 version

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Adobe Community Professional ,
Jun 06, 2021 Jun 06, 2021

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Can you share this Illustrator file (.ai)?

 

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New Here ,
Jun 06, 2021 Jun 06, 2021

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template social media_2 update.ai

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