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The operation cannot complete because of an unknown error. [CANT] 3D effects

New Here ,
Sep 18, 2020

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When trying to apply the Effect-3D-Rotate, the CANT error message pops up. And after clickling on the close button, the message  "an error occurred while processing the appearance of an object" also shows.

I've tried the other 3D effects and it happens the same thing, but not with gaussian blur, distort...or other effects. 

 

I'm using version 24.0.2  with no pluggins in a Windows 10 Enterprise (version 17763.1457)

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The operation cannot complete because of an unknown error. [CANT] 3D effects

New Here ,
Sep 18, 2020

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When trying to apply the Effect-3D-Rotate, the CANT error message pops up. And after clickling on the close button, the message  "an error occurred while processing the appearance of an object" also shows.

I've tried the other 3D effects and it happens the same thing, but not with gaussian blur, distort...or other effects. 

 

I'm using version 24.0.2  with no pluggins in a Windows 10 Enterprise (version 17763.1457)

TOPICS
Draw and design, Tools

Views

43

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 18, 2020 0
Adobe Community Professional ,
Sep 19, 2020

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Please show.

Please show the base objects.

Please show the 3D effects dialog box.

 

Any warnings in the dialog box?

How much RAM is installed?

 

Does 3D work with other objects (simple rectangles without a stroke)?

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Sep 19, 2020 0