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The shortcut 'select same stroke color' is not available on the 'Keyboard shortcut' panel

Explorer ,
Mar 17, 2021 Mar 17, 2021

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I always have to reset the Illustrator to get it back. Some suggestion?

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correct answers 1 Correct answer

Community Expert , Mar 17, 2021 Mar 17, 2021

Can you try and reset the preferences?

If you rename the folder, you can revert it in case it doesn't help: https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Explorer ,
Mar 17, 2021 Mar 17, 2021

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As you can see, it is present on the menu but I cannot assign a shortcut to it.

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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So Edit > Edit Shortcuts dos not work?

Or what keeps you from just assigning a shortcut to it?

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Explorer ,
Mar 17, 2021 Mar 17, 2021

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It desapeared.

temp.png

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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Can you try and reset the preferences?

If you rename the folder, you can revert it in case it doesn't help: https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Explorer ,
Mar 17, 2021 Mar 17, 2021

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Monica, I always have to reset the Illustrator preferences to get the shortcut back to that panel. It always happens. My question is: Is there a way to prevent this?

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Explorer ,
Mar 17, 2021 Mar 17, 2021

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I use Illustrator since CS version and this never happened, just in 2021(25.2) version.

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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So you regularly have to reset the preferences?

 

That might point tosome more serious isses with the preferences file, user privileges or your user folder

 

You might want to contact Customer Care, so they can login to your system to check it out: https://helpx.adobe.com/contact.html

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Explorer ,
Mar 17, 2021 Mar 17, 2021

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The curious is the 'select same stroke color' is the only that disappears. I just reset the preference when I want my shortcut back.

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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Contact Customer Care.

Or post it as a bug on Uservoice http://illustrator.uservoice.com

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