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There's something wrong with my illustrator. I can't open any templates

New Here ,
Apr 06, 2021 Apr 06, 2021

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Literally a blank space. I want to choose a template but i can't open anything...

Screen Shot 2021-04-06 at 2.03.55 PM.png

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Adobe
Community Expert ,
Apr 07, 2021 Apr 07, 2021

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Community Expert ,
Apr 07, 2021 Apr 07, 2021

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if this problem in the start page

something worng in creative cloud signing in, try to sign out and sign in again, and reset preferences.

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