TIF fails to export in Illustrator 2020. Error: "An unknown error caused the operation to fail"

[brittp63]

I have seen other people online have the same problem but nobody has found a fix yet.  When I choose "Export >>> Tiff" I get the message "An unknown error caused the operation to fail". Never had problems before. Please help.

{Renamed by MOD}

[Monika Gause]

Can't reproduce that.

So you might want to tell us some details:

-system

-exact version number

- the file name

- where are you saving

- which options?

- what's in the file?

[Srishti Bali]

Hi Britt,

We have been waiting for your response to this query. In addition to the details asked by Monika, please share the following details:

• Operating system
• When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 
• Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link. 
• Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

Kindly update the discussion if the issue is resolved or if you need further assistance with it.

Regards,

Srishti

[madManLee]

Hello my issue is the same,

Windows 10

Started happening when i attempted to export as TIFF with figure that contains PNG.

Link to files

https://adobe.ly/39SCVbN

Saved to:

Tested on SSD and network drive.

[Srishti Bali]

Hi there,

I did check your files. There are a couple of observations which I want to share with you. I have found that there is some kind of corrution in PNG file itself. I just opened the PNG in Photoshop and exported it once again. Placed the new PNG (https://adobe.ly/2tqcRnZ) in Illustrator file and it exported absolutally fine.

Thanks!

[matthewm98919523]

I cnanot export Tif's from illustrator of any variety. All variables don't change the output. Any file is unable to export Tif's from Illustrator 2020.

When will this bug be fixed?