Time to close Illustrator or Photoshop

New Here ,
Apr 26, 2021 Apr 26, 2021

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Hi there,

Each time I want to close a file, Illustrator or Photoshop CC2021 (last version Win 10), the soft seems to be blocked for a few seconds before closing the file.

Thank you

Christophe

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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Use task Manager and close anything suspicious, that maybe be conflicting with your adobe apps closing. Restart your computer and compare the task manager and closing of apps.

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New Here ,
Apr 26, 2021 Apr 26, 2021

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Sorry, I misspoke.

The problem comes when I close a file, even when it's already saved. After clicking on the close button, 4 seconds go by before the document/window closes.

Thanks

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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Is there any message of the app still saving your file?

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New Here ,
Apr 26, 2021 Apr 26, 2021

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No message, I have to wait 3 or 4 seconds after closing a document (without saving). During this time I can't do anything.

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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Local files or cloud files?

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New Here ,
Apr 26, 2021 Apr 26, 2021

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Local. Thank you.

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