toolbars not offering dropdown menus

New Here ,
Dec 19, 2017

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Working on Adobe Illustrator CC 18 (20.0.1) on a mac running OS 10.11.6. A number of my toolbars are not providing dropdown menus. More specifically, I cannot click on the arrow next to the type size to see a drop down of menu options. Noticed the same for Transparency tool; the drop down does not work so I cannot change the transparency effect. Has anyone experienced this issue and found a fix? Thanks.

Hi designmade,

As per your query, drop-down menus of few panels are not working. In that case please try resetting preferences for Illustrator.

How to set preferences in Illustrator

Regards,

Srishti

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toolbars not offering dropdown menus

New Here ,
Dec 19, 2017

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Working on Adobe Illustrator CC 18 (20.0.1) on a mac running OS 10.11.6. A number of my toolbars are not providing dropdown menus. More specifically, I cannot click on the arrow next to the type size to see a drop down of menu options. Noticed the same for Transparency tool; the drop down does not work so I cannot change the transparency effect. Has anyone experienced this issue and found a fix? Thanks.

Hi designmade,

As per your query, drop-down menus of few panels are not working. In that case please try resetting preferences for Illustrator.

How to set preferences in Illustrator

Regards,

Srishti

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2.0K

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Dec 19, 2017 0
Adobe Employee ,
Dec 19, 2017

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Hi designmade,

As per your query, drop-down menus of few panels are not working. In that case please try resetting preferences for Illustrator.

How to set preferences in Illustrator

Regards,

Srishti

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Dec 19, 2017 1
New Here ,
Mar 06, 2020

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Hi, Thank you for your response, but I hope you do realize that this is the Adobe suggestion for every bug that we encounter and it does not work. At this point, the first thing we do is reset the preferences. Still have problems. By the time we finally resolve the problems, if we do, then you upgrade the software and new problems arise. This problem has been replaced by host of new problems in the latets release. Thank you, but not really. 

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Mar 06, 2020 0
New Here ,
Jan 13, 2021

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Are there any other suggestions for this issue? I m encountering the same problem in Illustrator on Windows. Drop down menus won't work for any panels. I did reset preferences and nothing changed.

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Jan 13, 2021 0
New Here ,
Jan 22, 2021

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I have the same issue since the update... Did you manage to solve it?

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Jan 22, 2021 0
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