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TorqExtension.aip error - Windows 7 64

New Here ,
Nov 30, 2017

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Screenshot_2.jpgIllustrator_error_2.JPG

Hi, the above shows the error I'm having when I open Illustrator 2018, the latest version. I've tried uninstalling/reinstalling and getting rid of the roaming preference folders of Illustrator 22. So far nothing has fixed the error. Once I get past these errors it seems to work fine, but it shouldn't be doing this. So, if you know why this is happening and what I can do to get rid of it, I would appreciate the help.

Thanks

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TorqExtension.aip error - Windows 7 64

New Here ,
Nov 30, 2017

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Screenshot_2.jpgIllustrator_error_2.JPG

Hi, the above shows the error I'm having when I open Illustrator 2018, the latest version. I've tried uninstalling/reinstalling and getting rid of the roaming preference folders of Illustrator 22. So far nothing has fixed the error. Once I get past these errors it seems to work fine, but it shouldn't be doing this. So, if you know why this is happening and what I can do to get rid of it, I would appreciate the help.

Thanks

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Nov 30, 2017 0
New Here ,
Dec 01, 2017

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No one knows? I've seen the same error from other people. Someone should probably figure out what's going on.

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Dec 01, 2017 0
Adobe Community Professional ,
Dec 01, 2017

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If you want to report a bug: http://illustrator.uservoice.com

On the forum most people are volunteers, not staff.

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Dec 01, 2017 1
New Here ,
Dec 01, 2017

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Thanks, I guess I'll jump on a thread that's already there for this problem.

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Dec 01, 2017 0
New Here ,
Feb 01, 2018

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Same problem here, there's any fix?

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Feb 01, 2018 0
New Here ,
Feb 21, 2018

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There seems to be a conflict with Goggle Drive or Google File Stream that causes this error. Uninstalling it fixed the error for me.

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Feb 21, 2018 1
New Here ,
Feb 21, 2018

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I have google file stream installed but can't try to uninstall.

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Feb 21, 2018 0
New Here ,
Feb 23, 2018

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I have this same problem, but I also cannot access the libraries in Illustrator. I am wondering if they are connected. Do you have this problem also?

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Feb 23, 2018 0
New Here ,
Jun 11, 2020

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3 years later and still no answer. The problem still there. Did anyone solve this before?

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Jun 11, 2020 0