touchpad gestures: pinch zoom, two fingers pan on InDesign and Illustrator

[adriano_lcf]

Hi all,

I've noticed that using the gestures on the touchpad on my HP laptop, the functions zoom in/out and pan (horizontally) are not working on both InDesign and Illustrator. The same actions work on Photoshop, and I know you can zoom in and out using Ctrl+ or Ctrl- but that only zooms towards the centre of the image, and if I want to navigate the image when it's zoomed in I have to select the Hand tool, click and drag on the image which makes it really long and frustrating when I'm working, because say if I'm using the pen tool, I would have to stop using it to move across the artwork. I've read numerous threads and looked for video tutorials, but seems like the quickest way to zoom in and out is Ctrl+/-. Is there anything I'm missing? why am I able to use these actions on Photoshop?

Also, as far as I remember, the same functions work just fine on Mac which makes me wanna consider buying one, but I really hope there's a way to overcome this on Windows.

Thanks.

[Mylenium]

Touch support works completely different on Windows. Apps need to explicitly support it. And there's your answer: PS does, the other apps don't. This is nothing that can be fixed by flipping some hidden magic switch or whatever.

Mylenium

[adriano_lcf]

That is beyond annoying,it makes the workflow slow and frustrating, are the developers aware of this? Why don't they do something about it?

[Srishti Bali · Accepted solution]

Hi Adriano,

Sorry about the frustrating experience. Please share your feature request here at our Adobe Illustrator Feedback form.

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

[F.Ferr · Accepted solution]

New versions of Illustrator (mine is 25.31) have the option to "force enable Pinch to zoom on touchpad" under Preferences>General. Works like a charm!

[DrL1]

This works great! Thank you!
Why is this not the default?