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I'm using 25.2.1. When I start a new document, it freezes and crashes. This trouble occurred after updating to 25.2.1.
Your OOBE may have become corrupted
OOBE
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Your OOBE may have become corrupted
OOBE
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Hi there,
Sorry to hear about your experience. In addition to the suggestions given earlier, you may try troubleshooting steps given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) for such issues in the future.
Hope it helps.
Regards,
Ashutosh