Turn off Tour

Explorer ,
Jan 02, 2019 Jan 02, 2019

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I've seen two threads where this has gone unanswered. This is a major productivity killer, it pops up every single time I go to use Illustrator, it's intrusive and the worst type of experience. There's no way to turn it off, it keeps coming back. Has anyone resolved this?

Screen Shot 2019-01-02 at 10.28.41 PM.png

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 02, 2019 Jan 02, 2019
^Right. Here it went Skip Tour > continue working > never see it again...

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Adobe Community Professional ,
Jan 02, 2019 Jan 02, 2019

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There must be some issue with your preferences, because usually once you have seen it, you won't see it again.

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Adobe Community Professional ,
Jan 02, 2019 Jan 02, 2019

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^Right. Here it went Skip Tour > continue working > never see it again...

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New Here ,
Jul 03, 2019 Jul 03, 2019

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^Right. Here it went Skip Tour > continue working > never see it again...

SO ... this is an answer???  Two decades in Illy and it's cute that you know all the shorthand, but can you translate this please?

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Adobe Community Professional ,
Jul 03, 2019 Jul 03, 2019

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grammame  wrote

SO ... this is an answer???

It was my simple way of relating the sequence of events I experienced. I had no involvement with it being marked the correct answer.

Two decades in Illy and it's cute that you know all the shorthand, but can you translate this please?

I don't know what the beginning of that sentence means, but there's nothing remotely cute about me, and I was attempting to present something succinctly. "All the shorthand," is something I surely don't know.

Translation: When the tour popup appeared the first time, I clicked Skip Tour and continued working, and then never saw the tour popup again.

I'm sorry you found version 1 so obtuse.

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Participant ,
Mar 28, 2021 Mar 28, 2021

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LATEST

"succinctly" means that you are an egotesticle moron who has NO idea and is just posting crap to see your name online

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Participant ,
Mar 28, 2021 Mar 28, 2021

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WHERE is SKIP TOUR you genius ?????????

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Participant ,
Mar 04, 2019 Mar 04, 2019

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This question hasn't been answered. I want to disable all these "helpful" "rich" tour items. It's no better than spam and a waste of resources.

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Adobe Community Professional ,
Mar 04, 2019 Mar 04, 2019

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BJN3  schrieb

This question hasn't been answered. I want to disable all these "helpful" "rich" tour items. It's no better than spam and a waste of resources.

Obviously it has been answered, because the thread opener marked it so.

If that doesn't work for you, please tell us details about your system. On my system I closed them once and then never saw them again.

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Participant ,
Mar 04, 2019 Mar 04, 2019

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The issues of having to deal with contextual popups mentioned by the OP are not addressed by the reply. Skip Tour only stops one contextual tour item. You will still get them when in different tool and panel contexts. If you want to address the OP's concerns about productivity and UX annoyance, we need a means to opt out of all "rich" tour popups, not swat them down individually.

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Adobe Community Professional ,
Mar 04, 2019 Mar 04, 2019

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BJN3,

I do see your valid point, however, your interpretation of answered vs. not answered notwithstanding, the answer does explain the way it actually works, and the way it actually works is where the kernel of your dissatisfaction lies; not the content of this thread.

I'd agree that there should be be a simple switch in Preferences to turn off all possibility of the pop-up interruptions.

You can vote and comment further here: Please let us turn off the Tour – Adobe Illustrator Feedback

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Explorer ,
Jul 03, 2019 Jul 03, 2019

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This never got resolved, the giant animated tour popup still appears every single time I use Illustrator, despite clicking Skip Tour each time. Also I don't think Adobe reads these forums, ever.

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Adobe Community Professional ,
Jul 03, 2019 Jul 03, 2019

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jjsiegel  wrote

This never got resolved, the giant animated tour popup still appears every single time I use Illustrator, despite clicking Skip Tour each time.

That seems to suggest that your preference file is being reconstructed on each launch for some reason. Does the installation reside on a shared drive? I'd try making a new user account to see if it makes a difference.

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Explorer ,
Sep 13, 2019 Sep 13, 2019

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No, it's installed on my laptop, and has no strange configuration. My laptop is new, with a clean install of Adobe on it and nothing carried over from my last laptop. It's basically a new laptop where I turned it on the first time, went to Adobe's site, bought CC, downloaded and installed it with nothing else installed on my new laptop. So safe to say this is their engineering issue.

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Explorer ,
Sep 13, 2019 Sep 13, 2019

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I'm guessing this will never get resolved, ever. Every single time I use Illustrator, Photoshop, or Indesign, giant animated tooltips will show constantly, like banner ads now flashing while I do my work. What a great experience, I hope Adobe continues to keep innovating, like thinking how to shuffle key commands with every new release and changing functional behaviour randomly.

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Adobe Community Professional ,
Sep 14, 2019 Sep 14, 2019

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Please don't post into every available thread. Continue the discussion here: https://community.adobe.com/t5/Illustrator/How-Do-I-Turn-Off-That-Annoying-Tour-Window/m-p/10607446#...

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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god adobe is just full of jackasses.    

 

designers at adobe: since we get all this money from month to months,  lets not fix the old problems that have been in the sys for years, lets make things more annoying.  Lets make popups default !!

 

FO

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