Two different artboards with same number in Illustrator

New Here ,
Dec 03, 2020

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Whenever I create a new file with many many artboards, Illustrator makes two that it labels as 60, not just in name but also in the internal labeling that determines the order and exporting files. Going up to 200, it doesn't seem to have any other duplicates, but I am attaching a screenshot of all of the numbering for reference. One thing this does create a bottleneck in my workflow is that because there is no artboard 59, whatever is on the 59th artboard ends up exporting as 60 and then immediately gets overwritten by the real 60 when exporting from artboards.

Hi there,

 

So sorry to hear about this trouble. Please save your file and try resetting Illustrator preferences by following these steps:

 

For MAC 

  • Close all Adobe applications. 
  • Go to locations 
  • ~/Library/Caches 
  • ~/Library/Application Support/Adobe 
  • ~/Library/Preferences 
  • Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

  

For Windows 

  • Close all Adobe applications. 
  • Go to Location C:\Users\user\AppData\Roaming\Adobe 
  • Rename  Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

 

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.  

 

Let us know if this helps or if you have any further issue.

 

Regards,

Srishti

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Two different artboards with same number in Illustrator

New Here ,
Dec 03, 2020

Copy link to clipboard

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Whenever I create a new file with many many artboards, Illustrator makes two that it labels as 60, not just in name but also in the internal labeling that determines the order and exporting files. Going up to 200, it doesn't seem to have any other duplicates, but I am attaching a screenshot of all of the numbering for reference. One thing this does create a bottleneck in my workflow is that because there is no artboard 59, whatever is on the 59th artboard ends up exporting as 60 and then immediately gets overwritten by the real 60 when exporting from artboards.

Hi there,

 

So sorry to hear about this trouble. Please save your file and try resetting Illustrator preferences by following these steps:

 

For MAC 

  • Close all Adobe applications. 
  • Go to locations 
  • ~/Library/Caches 
  • ~/Library/Application Support/Adobe 
  • ~/Library/Preferences 
  • Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

  

For Windows 

  • Close all Adobe applications. 
  • Go to Location C:\Users\user\AppData\Roaming\Adobe 
  • Rename  Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

 

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.  

 

Let us know if this helps or if you have any further issue.

 

Regards,

Srishti

TOPICS
Bug

Views

28

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 03, 2020 0
Adobe Employee ,
Dec 06, 2020

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Hi there,

 

So sorry to hear about this trouble. Please save your file and try resetting Illustrator preferences by following these steps:

 

For MAC 

  • Close all Adobe applications. 
  • Go to locations 
  • ~/Library/Caches 
  • ~/Library/Application Support/Adobe 
  • ~/Library/Preferences 
  • Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

  

For Windows 

  • Close all Adobe applications. 
  • Go to Location C:\Users\user\AppData\Roaming\Adobe 
  • Rename  Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

 

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.  

 

Let us know if this helps or if you have any further issue.

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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