Unable to activate fonts in Illustrator on macOS Big Sur

New Here ,
Apr 29, 2021 Apr 29, 2021

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When I click the button of "activate", its icon will remain in this state.

Screen Shot 2021-04-30 at 8.09.22 AM.png

 

NO dialog box will pop up. After a while, it will return to this state.

Screen Shot 2021-04-30 at 8.23.57 AM.png

The fonts won't be activated. I don't know what's wrong, hope to get your help, thank you.

MacOS Big Sur 11.2.1

 

{Renamed by MOD}

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Adobe Employee ,
May 16, 2021 May 16, 2021

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Hi there,

 

Sorry to hear about this trouble. I am hopeful that the issue is fixed by now. If not, would request if you could try the suggestions shared on this similar discussion ( https://helpx.adobe.com/fonts/user-guide.html/fonts/kb/troubleshoot-font-activation.ug.html ) and let us know how it goes.

 

Regards,

Srishti

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