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Unable to create new document after update

New Here ,
Sep 21, 2020

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Hi,

 

This is terribly frustrating, any help is appreciated. I updated my Illustrator app, and I'm unable to see how to create a new custom document. All I can see are ways to create from templates. Can someone help me? 

 

I've tried File>New... Home>Create New...

 

No matter what I'm taken to a "New Document" prompt with all of these templates, and options to See Preview and Download them. I just want the classic New Document prompt where I can input my dimensions, select my units, resolution, etc... Please help, I'm losing my mind not being able to do basic work! Thank you!

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Correct answer by Ton Frederiks | Adobe Community Professional

Did you try Preferences > Use Legacy "File New" Interface?

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Unable to create new document after update

New Here ,
Sep 21, 2020

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Hi,

 

This is terribly frustrating, any help is appreciated. I updated my Illustrator app, and I'm unable to see how to create a new custom document. All I can see are ways to create from templates. Can someone help me? 

 

I've tried File>New... Home>Create New...

 

No matter what I'm taken to a "New Document" prompt with all of these templates, and options to See Preview and Download them. I just want the classic New Document prompt where I can input my dimensions, select my units, resolution, etc... Please help, I'm losing my mind not being able to do basic work! Thank you!

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

Did you try Preferences > Use Legacy "File New" Interface?

TOPICS
Bug, Feature request, How to

Views

41

Likes

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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Did you try Preferences > Use Legacy "File New" Interface?

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Sep 21, 2020 1
New Here ,
Sep 21, 2020

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Thank you Ton! That works... I don't see why Adobe would not want to offer that front and center anymore. Seems very counter-intuitive. In 2019 that legacy interface was just a part of the New Document prompt alongside the templates. That made sense.

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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Good to hear that helped.

I always use the legacy interface, much quicker to get to your presets.

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Sep 21, 2020 1