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I'm confused as to why I am unable to create a standard page in Illustrator. I just don't appear to have the option to. The only thing I can choose from is a Template. What is going on here?I'm a regular user of Creative Cloud and have been using Adobe since about 2000 so it's not like I'n a noob and don't know my way around.
This seems to be an installation bug that arises for some people:
Could you go to Edit > Preferences > General and tick 'Legacy File New Interface'? If you see document profiles in the old-style window, at least they're not missing.
Otherwise, solutions all seem to follow the deleting preferences/reinstalling/cleaner tool format.