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Unable to get a font in Illustrator on Windows 10

Community Beginner ,
May 26, 2019 May 26, 2019

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Hi all,

I am a newbie to illustrator and not at all a techie!

I downloaded a personal use font from da font - it downloaded to windows10 fine, but it won't upload to illustrator.

I've closed illustrator down and reopened bit it still doesn't appear.

I did the same with another font at an earlier time and that worked fine

Thanks

{Renamed by MOD}

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correct answers 1 Correct answer

Participant , May 27, 2019 May 27, 2019

you can try to copy paste the font manually to the fonts folder inside the system , if you are facing problem with installation

best

Ayman

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Community Expert ,
May 27, 2019 May 27, 2019

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So you installed the font in Windows?

How?

You need to right-click the font file and then select "Install for all users" from the menu.

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Community Beginner ,
May 27, 2019 May 27, 2019

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I downloaded it from da font to my documents folder.

On a search it says to click on the zip file and then click 'extract all' but extract all isn't lit up and won't click, so the font is stuck in my documents and won't upload anywhere - not even to the font list on my laptop, never mind illustrator.

I'll try what you've said above and see if it works

Thanks

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Adobe Employee ,
May 28, 2019 May 28, 2019

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Hi Kim,

Thanks for reaching out. As suggested by others above, you need to install the font on the system and Illustrator will be able to pick it. To check whether the font is installed on your system or not, please go to Control Panel > Appearance and Personalization > Fonts and search for your font.

If you find your font here, that means it is installed successfully on your system. If the font is not there then you need to install it first.

For more details, you can refer to this help article: Using fonts in Illustrator.

Regards,

Srishti

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Community Beginner ,
May 28, 2019 May 28, 2019

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Hi Monika

On right click I don't have 'install to all users'  

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Community Expert ,
May 28, 2019 May 28, 2019

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  schrieb

Hi Monika

On right click I don't have 'install to all users'  

Is there a system administrator?

Please contact them to install the font for you.

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Participant ,
May 27, 2019 May 27, 2019

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you can try to copy paste the font manually to the fonts folder inside the system , if you are facing problem with installation

best

Ayman

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Community Expert ,
May 27, 2019 May 27, 2019

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https://forums.adobe.com/people/Dr.+Ayman+Raafat+Ph.D  schrieb

you can try to copy paste the font manually to the fonts folder inside the system , if you are facing problem with installation

best

Ayman

It will probably be difficult to tell which font folder to use given some recent changes in Windows concerning the installation of fonts for all users or just the current user.

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Community Beginner ,
May 28, 2019 May 28, 2019

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Hi Ayman

I'm so happy! (and easily pleased lol)

After finding where the font folder is located

(I didn't even know there was a font folder   )

I dragged and dropped the font to the folder and hey presto they are now in illustrator too! yay.

I also wanted to delete a load I'll never use, and now I can do that too.

Every day's a school day, right.

Thanks to EVERYBODY who took the time to answer me - so much appreciated x

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Adobe Employee ,
May 30, 2019 May 30, 2019

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Glad to hear that you are all set. Thanks for letting us know.

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Community Expert ,
May 27, 2019 May 27, 2019

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Is possible to replace that font for an Adobe Font? Is easier to work with those fonts.

Marlon Ceballos.

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Contributor ,
May 27, 2019 May 27, 2019

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It's usually best to manually install fonts & usually best to install them in the location that serves the entire system rather than a particular user. Traditionally that location on windows is C:/WINDOWS/FONTS. I'm not 100% sure if that is still correct but in any case you would want to unzip the fonts then just drag the .ttf ot .otf files into that location.

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Adobe Employee ,
May 27, 2019 May 27, 2019

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Hello kimw35787215

As mentioned above, you may try to install the font on the machine and then launch the application. Illustrator should be able to pick the fonts installed on the system. You may check the below link it has the information on how to install fonts on Windows OS.

https://www.fontspring.com/support/how-do-i-install-fonts-on-my-windows-pc

If that also don't work you may try the below steps:

1. Go to C:\Program Files\Adobe\Adobe Illustrator CC 2019

2. Create a folder Fonts

3. Copy and paste the font file in that location.

4. Launch Illustrator and check.

Thanks,

Nikhil Gupta

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New Here ,
Jan 15, 2020 Jan 15, 2020

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Thanks Nikhil_R_Gupta, I was suffering a headache for this issue on windows 10 and the solution was move the fonts to the Illustrator folder. So happy now

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Community Beginner ,
Nov 19, 2020 Nov 19, 2020

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Thank you! Creating a Fonts folder did it for me.

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Community Expert ,
May 28, 2019 May 28, 2019

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The easiest way to install a font from a downloaded zip archive is...

1. Open the .zip folder
2. Drag the font file out of the .zip folder and onto your desktop
3. Right click the font file on your desktop and choose Install

The above will only work if you have administrator rights on your computer. The Install option won't appear when you right click if you don't have the proper access. If that's the case, you'll need to have your system administrator install the font for you.

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