• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to launch illustrator 2021 on macOS Big Sur.

New Here ,
Jan 15, 2021 Jan 15, 2021

Copy link to clipboard

Copied

 

 

I can't get the illustrator 2021 on mac big sur. 

I re-installed third time but it still can not open the app. 

Please let me know how to solve this problem...

 

 

Crash report (https://pastebin.com/94PaMWyS)

 

Edited and renamed by MOD

 

Views

149

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Feb 26, 2021 Feb 26, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about this trouble.  I am hopeful that the issue is fixed by now. If not, please try the steps shared on this page ( https://helpx.adobe.com/in/illustrator/kb/illustrator-cc-crash-wacom-drivers.html ) and share your observations with us.

 

While performing each step, please make sure that InDesign and other Adobe apps are closed. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines