Unable to launch illustrator 2021 on macOS Big Sur.

New Here ,
Jan 15, 2021 Jan 15, 2021

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I can't get the illustrator 2021 on mac big sur. 

I re-installed third time but it still can not open the app. 

Please let me know how to solve this problem...

 

 

Crash report (https://pastebin.com/94PaMWyS)

 

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Adobe Employee ,
Feb 26, 2021 Feb 26, 2021

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Hi there,

 

Sorry to hear about this trouble.  I am hopeful that the issue is fixed by now. If not, please try the steps shared on this page ( https://helpx.adobe.com/in/illustrator/kb/illustrator-cc-crash-wacom-drivers.html ) and share your observations with us.

 

While performing each step, please make sure that InDesign and other Adobe apps are closed. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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