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Cant even open Cc or delete the apps
{Renamed by MOD}
Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/td-p/11434061?page=1) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
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In order to be able to help you, we might need some context.
Which version, which system, which hardware?
Did you just install for the first time?
Did you run the Creative Cloud installer?
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Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti