Unable to launch Illustrator on Windows machine

New Here ,
Nov 03, 2020

Copy link to clipboard

Copied

lesleyf67338054_0-1604416377151.png

Cant even open Cc or delete the apps

 

{Renamed by MOD}

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/td-p/11434061?page=1) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

TOPICS
Performance

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to launch Illustrator on Windows machine

New Here ,
Nov 03, 2020

Copy link to clipboard

Copied

lesleyf67338054_0-1604416377151.png

Cant even open Cc or delete the apps

 

{Renamed by MOD}

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/td-p/11434061?page=1) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

TOPICS
Performance

Views

34

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 03, 2020 0
Adobe Community Professional ,
Nov 03, 2020

Copy link to clipboard

Copied

In order to be able to help you, we might need some context.

Which version, which system, which hardware?

Did you just install for the first time?

Did you run the Creative Cloud installer?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 03, 2020 0
Adobe Employee ,
Dec 29, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 29, 2020 0
Resources