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Unable to move objects with mouse in Illustrator 2020

New Here ,
Jul 09, 2020

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i have been working through illustrator 2020 release and i am on lesson 5 and i can nolonger move objects. I have uninstalled illustrator and adobe cloud 5 times and still the same.  I was able to use move in version 23.1 (some objects inthe lesson were missing) but nothing after 24.1.  any suggestions.

 

 

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Unable to move objects with mouse in Illustrator 2020

New Here ,
Jul 09, 2020

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i have been working through illustrator 2020 release and i am on lesson 5 and i can nolonger move objects. I have uninstalled illustrator and adobe cloud 5 times and still the same.  I was able to use move in version 23.1 (some objects inthe lesson were missing) but nothing after 24.1.  any suggestions.

 

 

{Renamed by MOD}

TOPICS
Bug, Performance

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76

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Jul 09, 2020 1
Adobe Community Professional ,
Jul 10, 2020

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So whenyou create a new file and then draw a rectangle and then click and drag it with the cursor, it doesn't move?

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Jul 10, 2020 0
Adobe Employee ,
Jul 18, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing more information about your workflow? You may share screenshots or a small video of the process for better understanding.

Looking forward to your response.

 

Regards,

Ashutosh

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Jul 18, 2020 0
New Here ,
Jul 18, 2020

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Hello, I'm also facing the same issue for some days.[Link was removed by a moderator] everything is worked fine before it doesn't, I can not move anything with my mouse or pad: the selection working just stopped, I can still move things using by keyboard arrow buttons, I want a proper solution of this issue kindle to recommend me if did you find it.

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Jul 18, 2020 1
New Here ,
Jul 18, 2020

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Hi, i got the same problem since a few days, everything's worked fine until it doesn't. I can't move anything with my pad or mouse; the selection just stopped working, i can still move things by using the keyboard arrows, tho. Did you find a solution ?

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Jul 18, 2020 0
Adobe Community Professional ,
Jul 18, 2020

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Is Photoshop open as well and if so can you try and close it?

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Jul 18, 2020 0