Unable to open Computer Graphics Metafile (cgm) files from adobe illustrator

New Here ,
Jul 08, 2021 Jul 08, 2021

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This is regarding the issue facing to open the CGM files through Adobe Illustrator(AI).

 

Since after updating the adobe illustrator to new version 2021, it is not possible to open the CGM files through adobe illustrator. Earlier, before updating the AI it was possible to open.

 

PFA of error popup in AI while opening the CGM file.

 

Kindly look on to this issue and respond with the needful info.

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Feature request, Import and export

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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Is this all CGM files or just one?

What is your OS version and Illustrator version?

 

I just tried a sample CGM file from here:

 

http://netghost.narod.ru/gff/sample/images/cgm/index.htm

 

and it opened fine on Windows 10, AI 25.3.1

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New Here ,
Jul 08, 2021 Jul 08, 2021

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This is for all the CGM files.

OS version is Windos 10 & AI 25.2.1

 

The techdraw.cgm file which is in the link you shared, even I am able to open it. But unable to open the similar one's which I have exported from EC.

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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What is EC?

What Illustrator version does open these files?

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New Here ,
Jul 08, 2021 Jul 08, 2021

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EC is Engineering Client used to export 2D drawing in the fom of CGM file.

The version's lower than the latest one were possible to open.

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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You said you were using version 25.2.1

Do you get the same result if you update to 25.3.1?

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