Copy link to clipboard
Copied
I followed the steps at
https://helpx.adobe.com/download-install/using/install-previous-version.html
and the 3 dots for 'more" doesn't give the option for earlier version.
I'm a self-taught graphic designer who mainly uses photoshop, illustrator, premiere, and after effects for personal projects so I don't anticipate upgrading to windows 10 anytime soon. I also rarely use illustrator but for this specific project I need to edit an SVG file and don't know how to do that in photoshop.
Is there another way to get access to an version ? I'm using a wndows 8.1 64-bit, quad core, Intel 7 4th generation machine with an old NVIDIA Geforce 745 graphics card. In fact, I'm not even able to update my Nvidia driver anymore. I know eventually I'll have to go to Windows 10, it's just not a priority right now.
If you know a workaround please help. 😉 Thanks in advance.
Copy link to clipboard
Copied
I think the problem here might be Windows 8.1. I don't think any of the currently available CC versions support it.
What Illustrator version do you have installed at the moment?
Copy link to clipboard
Copied
I have the same problem and I'm working on a Mac. Has a solution been found for this?
Copy link to clipboard
Copied
Which Mac System version do you have?
And which Illustrator version?
And which one would you like to install?
Copy link to clipboard
Copied
iMac 5k, 27 inch, 2017, Mohave
Adobe AI version 25.4.1.
I'd like to install version 2020I
Copy link to clipboard
Copied
sorry for the type, I'd like to install version 2020I
Copy link to clipboard
Copied
That is one version back. You should be able to install 2020.
Is 24.3 not in your list? That is 2020.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Did you try quitting the Creative Cloud app and restarting it or signing out and signing back in?
Copy link to clipboard
Copied
I quit Creative Cloud and restarted my computer. Nothing changed—there is still no option to install older versions.
Copy link to clipboard
Copied
Hi there,
Sorry about the trouble. Could you please confirm if the show older Apps setting is enabled in Creative Cloud Preference > Apps > Scroll down to settings and enable "Show Older Apps"?
Thanks & Regards,
Anshul Saini
Copy link to clipboard
Copied
Confirm —show older Apps setting is enabled and has been all along
Copy link to clipboard
Copied
Thank you for confirming that. Please check your inbox. I have sent you a DM.
Regards,
Anshul Saini