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Hi I am getting an error that Illustrator is unable to save this document due to an error every time I try to save locally. If I save to the cloud, I can save fine. This error only started happening yesterday, prior to this I was able to save fine. Please any help with this would be appreciated as I need to be able to save for work.
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Hi there,
Sorry to hear about your experience. Would you mind sharing version of OS?
Does it happen with a specific document or all?
Please try resetting preferences of Adobe Illustrator. You may follow the instructions below:
For MAC
For Windows
**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.
Let us know how it goes. Looking forward to your response.
Regards,
Ashutosh
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Is a printer connected, set up as the default printer and turned on?
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We have been waiting for your response to this query. Please update the discussion if the issue is resolved or if you have any further query. We'd be happy to help.
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It does appear that this was never fully fixed. Latest build, I trashed distiller presets, and I still can only do a save as if I unclick the PDF box.