Unable to Shift+Drag objects in Illustrator 2020 (24.2)

Explorer ,
Jun 16, 2020 Jun 16, 2020

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Just updated Illustrator a few hours ago and have noticed that when I try to click+shift and drag any object, it just...won't. The object highlights as usual when selected, but when I drag the object I get a quick view of the object dragging but it snaps back in place.  Im on a pretty powerful HP Z4 Workstation with up to date Windows 10 Pro. This was working fine earlier today, but I'm not having any luck in fixing this issue now.

 

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Bug, Performance

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correct answers 1 Correct Answer

Adobe Employee , Jun 18, 2020 Jun 18, 2020
Hi all,   Sorry about the trouble this issue has caused. We are able to reproduce this issue and it is currently under investigation. As a workaround you may try unchecking Transform Tools from Smart Guides preferences (CTRL/ CMD + K > Smart Guides > untick Transform Tools) and share your observations with us:     I would also request that if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40687171-dragging-objects-with-shift-key-hold-down-broken...

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Community Beginner ,
Jul 31, 2020 Jul 31, 2020

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Well, with how mismatched and inconsistent the Adobe apps are now,  I wouldn't hold your breath on a real fix being implemented any time soon, considering Adobe's track record. It's getting pretty ridiculous.

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New Here ,
Aug 03, 2020 Aug 03, 2020

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HI, This workaround worked for me. Thanks

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Explorer ,
Aug 04, 2020 Aug 04, 2020

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Turning off Transform Tool in Smart Guide section has remmediated the situation for the moment. 

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Explorer ,
Aug 04, 2020 Aug 04, 2020

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I'm aware of that, thank you. I started this thread on the 16th of June, and we are now in August and have had an update since that didn't address the issue. I'd like to have a full working up-to-date version.

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Explorer ,
Aug 04, 2020 Aug 04, 2020

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I spoke too soon! I just received notification from the CC App that there was a new Illustrator update (24.2.3), and it seems to have fixed the issue! Yes, Transform Tools is on in my Preferences. Thank you, Adobe team!

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Community Beginner ,
Aug 04, 2020 Aug 04, 2020

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Nice! I didn't catch that in the release notes. Glad to hear it. 

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