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Just updated Illustrator a few hours ago and have noticed that when I try to click+shift and drag any object, it just...won't. The object highlights as usual when selected, but when I drag the object I get a quick view of the object dragging but it snaps back in place. Im on a pretty powerful HP Z4 Workstation with up to date Windows 10 Pro. This was working fine earlier today, but I'm not having any luck in fixing this issue now.
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Hi all,
Sorry about the trouble this issue has caused. We are able to reproduce this issue and it is currently under investigation. As a workaround you may try unchecking Transform Tools from Smart Guides preferences (CTRL/ CMD + K > Smart Guides > untick Transform Tools) and share your observations with us:
I would also request that if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40687171-dragging-objects-with-shift-key-hold-down-broken
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Thank you for the clarification, Ton.
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Is there any timeline as far as when this issue will be addressed? If I understand corectly, the last update did NOT fix this isue? Yes, I can use an older version of Illustrator, but I pay for CC to be able to use the most up-to-date version, and since the most up-to-date version is broken, I feel like I'm not getting my money's worth out of it.
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Well, with how mismatched and inconsistent the Adobe apps are now, I wouldn't hold your breath on a real fix being implemented any time soon, considering Adobe's track record. It's getting pretty ridiculous.
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HI, This workaround worked for me. Thanks
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Turning off Transform Tool in Smart Guide section has remmediated the situation for the moment.
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I'm aware of that, thank you. I started this thread on the 16th of June, and we are now in August and have had an update since that didn't address the issue. I'd like to have a full working up-to-date version.
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I spoke too soon! I just received notification from the CC App that there was a new Illustrator update (24.2.3), and it seems to have fixed the issue! Yes, Transform Tools is on in my Preferences. Thank you, Adobe team!
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Nice! I didn't catch that in the release notes. Glad to hear it.
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Still having this problem with Transform Tools selected in Smart Guides preferences in 25.4.1...