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Unable to use any tool

Explorer ,
Jun 25, 2020

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Hi there,

 

So basically for some reason, I am not able to use any tool in illustartor.

I think I pressed the wrong key combination.  I attached a screen shot.

 

I would appreciate your help.

 

Thanks!Every tool gives me that same cursorEvery tool gives me that same cursor

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Correct answer by Kurt_Gold | Adobe Community Professional

Well, which version of Illustrator are you using? What operating system?

 

Have you already quit and then restarted Illustrator? Have you tried to restart your entire machine (that is, your computer)?

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Unable to use any tool

Explorer ,
Jun 25, 2020

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Hi there,

 

So basically for some reason, I am not able to use any tool in illustartor.

I think I pressed the wrong key combination.  I attached a screen shot.

 

I would appreciate your help.

 

Thanks!Every tool gives me that same cursorEvery tool gives me that same cursor

Adobe Community Professional
Correct answer by Kurt_Gold | Adobe Community Professional

Well, which version of Illustrator are you using? What operating system?

 

Have you already quit and then restarted Illustrator? Have you tried to restart your entire machine (that is, your computer)?

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Tools

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Jun 25, 2020 0
Adobe Community Professional ,
Jun 25, 2020

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Not sure about that, but what happens if you press the Caps Lock key on your keyboard?

 

You have probably just activated "precise cursors".

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Jun 25, 2020 0
Explorer ,
Jun 25, 2020

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I have tried that but nothing.

I don't think it's the precise cursor.

Every tool gives me that same cursor.

 

Thanks though

 

 

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Jun 25, 2020 0
Adobe Community Professional ,
Jun 25, 2020

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But when you choose the brush tool, can you then draw?

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Jun 25, 2020 0
Explorer ,
Jun 25, 2020

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Nope I am not able to draw.

Or if I choose the zoom tool I am not able to zoom, and so on.

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Jun 25, 2020 0
Adobe Community Professional ,
Jun 25, 2020

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Well, which version of Illustrator are you using? What operating system?

 

Have you already quit and then restarted Illustrator? Have you tried to restart your entire machine (that is, your computer)?

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Jun 25, 2020 1
Adobe Employee ,
Jun 25, 2020

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Hi Kenny,

 

Sorry to hear about your issues. In addition to what Kurt asked, have you tried resetting preferences?
If not, please try doing that. Follow instructions on help article

https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Let us know if it helps. Looking forward to your response.

 

Regards,

Ashutosh

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Jun 25, 2020 1
Explorer ,
Jun 25, 2020

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Hi everyone,

 

Restarting my machine did the job. I could have think about that.

 

Thanks yall!

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Jun 25, 2020 0