I bought a Moleskine Ellipse Pen + with his Adobe Notebook. I installed the extension "Moleskine+ for Adobe Illustrator" (Windows version) from Adobe Exchange in order to use the pen in Illustrator and create vectorial graphics and I tried to follow the instructions but now I can't use the extension! If I go in the main menu of Illustrator and select Window I can find "Pen + Connect [drawing:on]" but then I can't find the Search button to connect the extension and if I tap my Pen + on Illustrator Icon on my notebook in order to draw simultaneusly, nothing appears on the screen. Could you help me to use this extension on Illustrator?
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Illustrator forum so that proper help can be offered.
Hi, I have also bought a Moleskine Ellipse Pen + with his Adobe Notebook. I installed the extension "Moleskine+ for Adobe Illustrator" (Mac version) from Adobe Exchange in order to use the pen in Illustrator. I tried to follow the instructions but I can't find the extension "Moleskine Pen+' under the Window drop down! Could you help me to use this extension on Illustrator?
Did you update Illustrator?
There are some reports that extensions don't work in the latest version. I would recommend filing a bug report to http://illustrator.uservoice.com
And then try and downgrade the app.
If you didn't update Illustrator: did you already reboot the computer?
do u which version of illustrator would work?
Sorry for the delayed response. There are two versions available (Windows/ MAC). Make sure you have installed the correct one as per your operating system.
Both of them are compatible with till 25.0. If you have a version above 25, please install version 25 from Creative Cloud. Steps are shared here (https://helpx.adobe.com/in/download-install/using/install-previous-version.html).