Unit designation keeps turning back to pixels

New Here ,
Jan 05, 2021

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Hi, everytime I restart Illustrator the units keep switching back to pixels. I only use Millimeters and changed this a few times in preferences, but when I shut down the program and restart, it's back to pixels. This is only in de 2021 version, the 2020 keeps my preferences. Can this be fixed? Thanks in advance.

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Unit designation keeps turning back to pixels

New Here ,
Jan 05, 2021

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Hi, everytime I restart Illustrator the units keep switching back to pixels. I only use Millimeters and changed this a few times in preferences, but when I shut down the program and restart, it's back to pixels. This is only in de 2021 version, the 2020 keeps my preferences. Can this be fixed? Thanks in advance.

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Jan 05, 2021 0
Adobe Community Professional ,
Jan 05, 2021

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It's adocument based setting.

If you want Millimetres then you need to either select a different document preset when creating a new file or edit the document preset so that it works the way you want it to.

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New Here ,
Jan 05, 2021

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Hi, thank you for your reaction. I also changed this often in the document settings, but it should work when you change it in preferences for all documents. At least it did in 2020. I have this problem with existing downloaded files (barcodes) which I have to set at a certain size in mm. It worked before, so I hope they can fix it in 2021 also.

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Jan 05, 2021 0
Adobe Community Professional ,
Jan 05, 2021

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The settings in preferences are meant for documents that don't have their own units (such as pixel images that you open in Illustrator). If a file already has units, then that setting overrides the preferences.

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Jan 05, 2021 0
New Here ,
Jan 05, 2021

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I understand, but these barcodes are already .eps files and like I said, I never had this problem in the 2020 version. So I guess this could be fixed right? 

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Jan 05, 2021 0
Adobe Community Professional ,
Jan 05, 2021

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You will need to report it as a bug then:

http://illustrator.uservoice.com

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Jan 05, 2021 0
Adobe Community Professional ,
Jan 05, 2021

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You're saying you can open a document in v2021 and see pixels, and open the same document in v2020 and see mm?

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Jan 05, 2021 0
New Here ,
Jan 05, 2021

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Yes, that's right. I never had this problem before, it is since the 2021 version. To dubbel check, I'll reinstall the 2020 version. I'll respond when I did this.

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