Highlighted

Unknown Lines Appearing in Text

New Here ,
Aug 02, 2017

Copy link to clipboard

Copied

I just opened Illustrator and started a new document, but all of my type has these horrible white marks inside. What are they and how do I fix the issue?

Screenshot (1).png

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

View > Preview on CPU

Turn off GPU acceleration completely by clicking on the rocket in the control panel.

Views

336

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unknown Lines Appearing in Text

New Here ,
Aug 02, 2017

Copy link to clipboard

Copied

I just opened Illustrator and started a new document, but all of my type has these horrible white marks inside. What are they and how do I fix the issue?

Screenshot (1).png

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

View > Preview on CPU

Turn off GPU acceleration completely by clicking on the rocket in the control panel.

Views

337

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 02, 2017 0
Adobe Community Professional ,
Aug 02, 2017

Copy link to clipboard

Copied

View > Preview on CPU

Turn off GPU acceleration completely by clicking on the rocket in the control panel.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 02, 2017 0
New Here ,
Aug 02, 2017

Copy link to clipboard

Copied

Thank you very much!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 02, 2017 0
rama_ai LATEST
Adobe Employee ,
Aug 21, 2017

Copy link to clipboard

Copied

This issue is fixed by Intel in their latest driver update (15.46.02.4729 - released on 11 JUL 2017 ) available at - https://downloadcenter.intel.com/download/26941/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?pr...

This update cannot show up driver search, as it might take some time for Microsoft to get it integrated in their Surface Pro driver updates. Microsoft prevents installing driver directly from Intel if you try the installer directly, however latest driver from Intel can be installed with steps listed in section "Update video adapter device drivers" > "Intel (Surface Pro devices)" in below link

https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 21, 2017 0