Unwanted Coloured Background printing on my Illustrator documents

[#1]

I am not great with using Illustrator and cannot work out why a coloured background always prints on my Illustrator documents when it looks white on screen. 

I have tried searching for solutions but can find very few, none of which work. I have also tried exporting to PNG and printing and although this resolves the coloured background issue, the quality of the image drops significantly.

I have posted a couple of images to illustrate the problem.

Please can someone help?

Thank you.

[#2]

I am not great with using Illustrator and cannot work out why a coloured background always prints on my Illustrator documents when it looks white on screen. 

I have tried searching for solutions but can find very few, none of which work. I have also tried exporting to PNG and printing and although this resolves the coloured background issue, the quality of the image drops significantly.

I have posted a couple of images to illustrate the problem.

Please can someone help?

Thank you.

[#3]

Moving to the Illustrator forum from Using the Community

[#4]

Did you put a white object in the background?

What do you see in Illustrator when you turn on View > Show Transparency Grid?

[#5]

Hi Ton.

Thank you for your reply.

I havent put a white object in the background and after showing the transparency grid this is the view -

[#6]

Are you printing directly from Illustrator?

[#7]

Apologies Doug I have only just seen your message.

Yes I am printing direct from Illustrator.

I did also save the file as a PNG to my desktop and that printed OK without the white background but the quality was very poor.

[#8 · Accepted solution]

Monika pointed a couple of times to this thread about a similar problem, maybe that helps:

https://community.adobe.com/t5/illustrator/pdf-print-and-photoshop-imported-documents-with-transpare...

[#9]

Hi Ton

Sorry I've been out of town for a couple of days.

That last thread has really helped and problem now solved!

Many thanks for all the replies and help!

Kind regards

Elizabeth

[#10]

Good to hear that helped.

But the credit goes to Monika Gause