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update Illustrator 2021 , i can't save ai.file

New Here ,
Feb 02, 2021 Feb 02, 2021

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update Illustrator 2021 , i can't save ai.file 85% to 94% 

it been like this for 3 hours ago

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Unchecking "Create PDF compatible file" but error can't help

messageImage_1612323220919.jpg

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Adobe
Community Expert ,
Feb 03, 2021 Feb 03, 2021

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That is a recovered file. What exactly is happening step by step?

What is the history of that file?

Which version and system is it?

Exactly where are you saving?

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Adobe Employee ,
Mar 03, 2021 Mar 03, 2021

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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