user defined swatch folder in ai has gone grey

[susanm79435496]

Hello,

I have been saving my pattern swatches in ai cc under user defined. I had a problem with illustrator and reinstalled it without the preferences. Now ai works but I have lost access to all of my patterns in the user defined folder. How can I find them again? I am currently running 24.1.2.

Thanks in advance,

Susan

[Doug A Roberts]

The user defined folder is part of the preferences files for Illustrator. If it's been replaced, those patterns are gone.

Do you have system backups you can restore them from?

[Monika Gause]

It's in the Application Support folder.

When uninstalling Illustrator it might still be there.

You could try and look for it in your user folder.

Where to find settings: https://www.vektorgarten.de/illustrator-settings.html