VCruntime140_1.dll error while launching Illustrator 2020 on Windows 7

New Here ,
Apr 30, 2020

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Yesterday everything was fine. Today I get a message that says "the program can't start because VCRUNTIME140_1.dll is missing from your computer. Try reinstalling the program to fix this problem. How do I reinstall Illustrator or how do add the dll file?

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about the trouble you are facing with Illustrator. This is a windows error which generally occurred due to the missing or corrupt Visual C++ redistributable files. Please try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html) and let us know how it goes.

 

Regards,

Srishti

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VCruntime140_1.dll error while launching Illustrator 2020 on Windows 7

New Here ,
Apr 30, 2020

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Yesterday everything was fine. Today I get a message that says "the program can't start because VCRUNTIME140_1.dll is missing from your computer. Try reinstalling the program to fix this problem. How do I reinstall Illustrator or how do add the dll file?

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about the trouble you are facing with Illustrator. This is a windows error which generally occurred due to the missing or corrupt Visual C++ redistributable files. Please try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html) and let us know how it goes.

 

Regards,

Srishti

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Apr 30, 2020 2
New Here ,
Apr 16, 2020

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Whenever I click onto Illustrator programs, it says that VCRUNTIME140_1.dlll was not found. I tried multiple ways to fix it but I couldn't. Anyone has solutions for this ?

 

 

 

{Renamed by MOD}

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Apr 16, 2020 0
Most Valuable Participant ,
Apr 17, 2020

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Without any specific info on your system and the relevant nerd info from your system logs this is nothing anyone can tell you much about. Start by actually reinstalling AI with sufficient user privileges. Anything beyond that could involve a lot of jumping hoops and mumbo-jumbo like manually configuring DLLs with regsrv, but even that may not fix the actual issue.

 

Mylenium

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Apr 17, 2020 0
Community Beginner ,
Apr 30, 2020

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I fixed it by installing the latest version of Visual C++ from WIndows.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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Apr 30, 2020 2
New Here ,
Oct 05, 2020

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Muchas gracias!!!!!

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Oct 05, 2020 0
New Here ,
Nov 21, 2020

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This solved my issue, thank you!

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Nov 21, 2020 0
New Here ,
Apr 29, 2020

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I had a same problem after updating Illustrator today ( I'm on Windows 7 64 bit )
I've managed to fix it by going back to ver 24.1.1(64 bit)

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Apr 29, 2020 3
New Here ,
Apr 29, 2020

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Same issue going back a rev also fixed it. Thanks for the tip.

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Apr 29, 2020 1
New Here ,
Apr 29, 2020

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That worked for me too. Thanks.

W7 64bit.

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Apr 29, 2020 0
New Here ,
Apr 29, 2020

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One more thumbs up for me.  Ran into the same issue and reverting to v24.1.1 solved the problem. Thanks!

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Apr 29, 2020 0
New Here ,
Apr 30, 2020

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Same here!! I wish I had found this thread before I spent so much time trying to uninstall and reinstall everything a million times.

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Apr 30, 2020 1
Adobe Employee ,
Apr 30, 2020

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Hi All,

 

Sorry to hear about your experience. Please follow the steps below to fix this problem:

 

 

Let us know how it goes.

 

Regards,

Ashutosh

 

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Apr 30, 2020 1
Community Beginner ,
Apr 30, 2020

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From another thread on what is probably the same issue.

 

https://community.adobe.com/t5/illustrator/error-125-while-installing-illustrator-from-creative-clou...

 

The fix is the same, making sure you get the right versions of the Visual C++ program.  My first attempt didn't work, but a second (from a different page on the Microsoft site) worked.  Perhaps my first grab was older versions.

 

Running Windows 7 SP1 Home Premium

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Apr 30, 2020 0
New Here ,
Apr 27, 2020

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Yesterday I was usng Illustrator and today I tried to use it and got an error message.

The is the Error message:

'The program can't start becasue VCRUNTIME140_1.dll is missing from your cmputer. Try re-installing th program to fix this problem'

 

I uni-installed and re-installed.

Still no good!!

 

Can anyone help me please.

I've been on wait for Adobe chat for over 30 mins

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Apr 27, 2020 0
Adobe Community Professional ,
Apr 28, 2020

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Seems an issue with the Visual C++ redistributable packages. Try repairing and see if it works. See instructions in the following link it might help

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

Also use Creative Cloud Cleaner tool and see if it helps

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

-Manan

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Apr 28, 2020 0
Community Beginner ,
Apr 29, 2020

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Yesterday Illustrator worked fine, today it won't open due to the file VCRUNTIME140_1.dll mysteriously missing.

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Apr 29, 2020 0
Adobe Community Professional ,
Apr 29, 2020

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That's the second mention of this problem this week. You need to download the Virtual Studio from Microsoft and reinstall. Did the computer do an update?

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Apr 29, 2020 0
Community Beginner ,
Apr 30, 2020

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Apr 30, 2020 0
New Here ,
May 01, 2020

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This does work!!! I used a program called "Dependacy Walker" that showed me that I was missing a bunch of files. Then I found out that I was missing Microsoft Visual C++ 2015 & 2019. You probably need all of them (from 2005) for Illustrator to run properly. 

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May 01, 2020 0
New Here ,
Apr 30, 2020

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Bonjour,

 

Impossible d'ouvrir l'application illustrator avec l'erreur ci-dessous :Capture.PNG

 

j'ai essayé de desinstaller et reinstaller l'application mais toujours la même erreur.

Egalement de réparer dans les programme l'application microsoftvisual C++ 2017 mais pareil toujours la même erreur...

 

Sachant que les autres app photoshop, indesign fonctionnent.

 

Avez-vous une solution ?

 

MERCI d'avance 😉

 

Léa

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Apr 30, 2020 0
New Here ,
May 03, 2020

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Bonjour,

J'ai le meme probleme depuis quelques jours.

Avez vous trouver une solution?

Merci

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May 03, 2020 0
New Here ,
May 04, 2020

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Bonjour,

j'ai exactement le même problème.

les autres applis fonctionnent correctement.

Merci à Adobe de régler rapidement ce problème.

Pat.

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May 04, 2020 0
New Here ,
May 04, 2020

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Bonjour,

Voici ce que j'ai trouvé sur un autre forum et qui a fonctionné.

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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I saw in another thread that going back to version 24.1 helped.

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May 04, 2020 0
New Here ,
Apr 30, 2020

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I keep recieving this message while trying to open illustrator. I have tried reinstalling several times but still recieve this message. inDesign and Photoshop will still open. Any sugestions on what I should try?

 

I was running the most up to date version of Illustrator and am using Windows 7 Professional.

 

Capture.PNG

 

 

{Renamed by MOD}

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Apr 30, 2020 0
Explorer ,
Apr 30, 2020

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I have also received the identical error. This occurred immediately after installing the newest update this morning.

 

Note that I am running Windows 7.

 

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Apr 30, 2020 0
Explorer ,
Apr 30, 2020

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I have now been successfully able to open Illustrator, after downloading and installing the newest Visual Studio C++ redistributable file from the Microsoft web site.

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

Note that you will need to know if you are running a 64 but or 32 bit machine to select the correct file.

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Apr 30, 2020 1
Community Beginner ,
Apr 30, 2020

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I had the same issue. Apparently Illustrator (and many other programs) use C++, and need the most current version installed. The problem was fixed by installing the latest version from Windows.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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Apr 30, 2020 2
Adobe Employee ,
Apr 30, 2020

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Hi there,

 

Sorry to hear about your experience. Please follow the steps below to fix this problem:

 

 

Let us know how it goes.

 

Regards,

Ashutosh

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Apr 30, 2020 1
New Here ,
Apr 30, 2020

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イラストレーターを立ち上げようとすると、コンピューターにVCRUNTIME140_1.dllがないため、プログラムを開始できません。この問題を解決するには、プログラムを再インストールしてみてください。とシステムエラーがでます。

何度か再インストールしてみましたが、改善はされませんでした。

改善方法を詳しく教えて頂けますと幸いです。

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Apr 30, 2020 0
Adobe Community Professional ,
May 01, 2020

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Visual C++Redistribute Runtimeのインストールがなされていない場合に出てくる現象です。

下記ページより、Visual Studio 2015、2017 および 2019のx64パッケージをインストールしてみてください。

https://support.microsoft.com/ja-jp/help/2977003/the-latest-supported-visual-c-downloads

 

なおGet StartedからIllustrator Communityへ移動しました。

 

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May 01, 2020 1
New Here ,
May 01, 2020

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教えて頂き有難うございます。

立ち上げる事が出来ました。

ここ数日どうしたものかと思いながら色々試しても

改善できなく困っておりました。

貴重なお時間を頂き、本当に有難うございました。

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May 01, 2020 0
Adobe Community Professional ,
May 02, 2020

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Hi, we are happy that your problem with Adobe Illustrator has been resolved. If you need help in the future, contact us 🙂

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May 02, 2020 0
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