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Vector graphics from CC library distorted when saving to server

New Here ,
Dec 15, 2020 Dec 15, 2020

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Something going on with my CC library graphics. Using a shared library with another team member, I place a graphic into Illustrator. It looks great on my end—but when I save it, and move it onto our shared server, it's completely unusable. This is despite the fact that she has access to the same CC library that I pulled it from. Any ideas what could be causing this?

 

Before:

 

Screen Shot 2020-12-15 at 11.09.27 AM.png

 

After:

 Screen Shot 2020-12-15 at 11.10.08 AM.png

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Bug , Sync and storage

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correct answers 1 Correct answer

Community Expert , Dec 16, 2020 Dec 16, 2020

Sometimes small graphics give a distorted appearance when the document they are placed in has View > Snap to Pixel enabled.

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Community Expert ,
Dec 16, 2020 Dec 16, 2020

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Please describe the process step by step.

How is the artwork built? Using graphic styles? Are those dotted lines dashed strokes? Did you scale them?

 

And then: how exactly  do you save it and when does it show these wrong formattings?

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New Here ,
Dec 16, 2020 Dec 16, 2020

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Thanks for the help. Looks to be graphic styles, yes. And they are dashed stokes as well. I scaled them slightly when placing. 

 

I was saving as an Ai file — and then my teammate opens the same Illustrator file.

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Community Expert ,
Dec 16, 2020 Dec 16, 2020

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What is the size of these graphics?

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New Here ,
Dec 16, 2020 Dec 16, 2020

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Looks to be about 2 MB

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Community Expert ,
Dec 16, 2020 Dec 16, 2020

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Sorry, I meant the size in points, inches or mm.

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New Here ,
Dec 16, 2020 Dec 16, 2020

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It's about 325 pts x 305 pts.

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Community Expert ,
Dec 16, 2020 Dec 16, 2020

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Sometimes small graphics give a distorted appearance when the document they are placed in has View > Snap to Pixel enabled.

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