Version incompatible

[#1]

Hola! estoy pagando el plan de Illustrator pero la nueva version no es compatible con mi computadora. Puedo pedirle a Adobe que me de una version anterior? Gracias

[#2 · Accepted solution]

You can still get version CC2019. Does that help?

If not, please contact Customer Care. They are the only ones who might (!) be able to give you an older version.

https://helpx.adobe.com/contact.html