Video glitches after 24.2.3 update / Fallas de vídeo después de actualizar.

Community Beginner ,
Aug 25, 2020

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Cordial saludo.

Después de la última actualización, en algunas ocasiones, Illustrator dibuja con un fondo rojo brillante el área oscura que corresponde a la mesa de trabajo, o dibuja fallas como en un videojuego. Otras veces pinta en blanco elementos trabajados con tintas directas, o no reinterpreta transparencias y dibuja los lelementos de forma mate.
¿Estará muriendo mi MacPro, o será una falla de la aplicación. /

 

Regards,

After the last update, Illustrator sometimes draws the dark area that corresponds to the artboard with a bright red background, or draws glitches like in a video game. Other times it paints elements with spor colors with white color, or does not reinterpret transparencies and draws elements in a matte way.
Is my MacPro dying, or is it an application glitch.

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Video glitches after 24.2.3 update / Fallas de vídeo después de actualizar.

Community Beginner ,
Aug 25, 2020

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Cordial saludo.

Después de la última actualización, en algunas ocasiones, Illustrator dibuja con un fondo rojo brillante el área oscura que corresponde a la mesa de trabajo, o dibuja fallas como en un videojuego. Otras veces pinta en blanco elementos trabajados con tintas directas, o no reinterpreta transparencias y dibuja los lelementos de forma mate.
¿Estará muriendo mi MacPro, o será una falla de la aplicación. /

 

Regards,

After the last update, Illustrator sometimes draws the dark area that corresponds to the artboard with a bright red background, or draws glitches like in a video game. Other times it paints elements with spor colors with white color, or does not reinterpret transparencies and draws elements in a matte way.
Is my MacPro dying, or is it an application glitch.

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Bug

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17

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Aug 25, 2020 0
Adobe Community Professional ,
Aug 25, 2020

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What OS version are you within the system requirements?
https://helpx.adobe.com/illustrator/system-requirements.html

 

Try installing older version see if that works

 
 

 

 

 

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Aug 25, 2020 0
Adobe Employee ,
Aug 27, 2020

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Hi there,

 

Sorry to hear about the experience. Please make sure you have macOS updated to the latest version. You may also try disabling the GPU Performance under Preferences > performance to see if it helps.

Let us know how it goes.

 

Regards,

Ashutosh

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Aug 27, 2020 0
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