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What's up with Illustrator again. I updated my Apple today (version 11.4) and Illustrator crashes again every time a file is closed. It is to cry for. What did you do with the Adobe programs?
Sorry to hear you are having trouble, this link may help you:
I am hopeful that the issue was fixed by the suggestions shared above. If not, please share a few more details like:
Share crash logs by following these steps: https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html
While submitting the crash report please use the same email address, with which you are signed in on this community. This will help us find the crash report and help accordingly.
Feel free to let us know if you still need assistance. We'd be happy to help.