When I open Illustrator it says This operation cannot complete because of an unknown error. [CANT]

[DogeLord]

When I try to open it, it says This operation cannot complete because of an unknown error. [CANT] someone plz help!

[Charu Rajput · Accepted solution]

Hi,

Please try solution from the following thread

https://community.adobe.com/t5/illustrator/quot-the-operation-cannot-complete-because-of-an-unknown-...

If it does not work, please try to reset preferences 

https://community.adobe.com/t5/illustrator/how-to-reset-illustrator-preferences/td-p/10602277?page=1

Let us know how it works for you.

[DogeLord]

Thank you so much! The first one renaming it to extensions_old worked! Your the best!

[Creative29944438mz1a]

[Monika Gause]

@Creative29944438mz1a Please create a new thread and tell us your system specifications and also if this is a new installation and just started. Your plugins, etc.