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When I open Illustrator it says This operation cannot complete because of an unknown error. [CANT]

Community Beginner ,
Sep 28, 2020

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When I try to open it, it says This operation cannot complete because of an unknown error. [CANT] someone plz help!

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When I open Illustrator it says This operation cannot complete because of an unknown error. [CANT]

Community Beginner ,
Sep 28, 2020

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When I try to open it, it says This operation cannot complete because of an unknown error. [CANT] someone plz help!

TOPICS
Bug

Views

45

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Sep 28, 2020 0
Adobe Community Professional ,
Sep 29, 2020

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Hi,

Please try solution from the following thread

https://community.adobe.com/t5/illustrator/quot-the-operation-cannot-complete-because-of-an-unknown-...

 

If it does not work, please try to reset preferences 

https://community.adobe.com/t5/illustrator/how-to-reset-illustrator-preferences/td-p/10602277?page=1

 

Let us know how it works for you.

 

Best regards

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Sep 29, 2020 1
Community Beginner ,
Oct 04, 2020

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Thank you so much! The first one renaming it to extensions_old worked! Your the best!

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Oct 04, 2020 1