• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

When I open one of my files, it opens blank

New Here ,
Sep 16, 2020 Sep 16, 2020

Copy link to clipboard

Copied

I'm having an issue with one of my files on illustrator. So I was working on this file earlier today and it was running smooth, maybe a bit sluggish because it is a rather large file. I closed it, went out for a bit and then when I came home and opened the file again, it opens blank like the photo below. Layers panel or any panel for that matter is blank. Does anyone know what this is and how to fix it? I can open other files fine, it's just this one.

Screen Shot 2020-09-16 at 2.24.30 PM.png

TOPICS
Bug , Performance

Views

331

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Sep 16, 2020 Sep 16, 2020

giving my computer a solid time out (shut down) seemed to have done the trick. But still curious if this is a common issue for anyone. Also reporting this so that if someone else is having the same problem, they can see what I did

Votes

Translate

Translate
Adobe
New Here ,
Sep 16, 2020 Sep 16, 2020

Copy link to clipboard

Copied

giving my computer a solid time out (shut down) seemed to have done the trick. But still curious if this is a common issue for anyone. Also reporting this so that if someone else is having the same problem, they can see what I did

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2022 Jan 16, 2022

Copy link to clipboard

Copied

LATEST

Hey, I have the same issue, and I don't find how to solve it. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines