when i try to change fonts the program close...and I lost everything

[Barbara5E88]

When i try to change fonts the program close...and I lose everything

I hate the program. 

When are you going to fix it ??? 

[lambiloon]

Hi try to revert back to older version which you are using first i think your computer is not supporting the new version....regards

[Test Screen Name]

Have you told Adobe about it?

[Monika Gause]

Which version, which system?

All fonts? Or just some?

All files? Or just some?

Do you use font management?

Did it ever work?

[Srishti Bali · Accepted solution]

Hi there,

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shard on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and let us know how it goes. 

Feel free to let us know if you still need assistance. We'd be happy to help.

Regards,

Srishti