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I actually saved a few sets of colors both in case and ai format but in any case they weren't found in the preset folder! And also when I updated to the latest Ai version, I lost my previous swatches too! The user-defined option was greyed out. Can someone enlighten me, please? Much appreciated
The default location is in Illustrator/Presets/Swatches folder
You can try:
user/library/application support/adobe/adobe illustrator xx/your language folder/swatches
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The default location is in Illustrator/Presets/Swatches folder
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You can try:
user/library/application support/adobe/adobe illustrator xx/your language folder/swatches